Photo Prints
Ordering prints (Posters)
After choosing the product group on the Homepage, two fields are displayed. On the left is the folder "view". On the right you see your selected pictures ('Your photo prints').
At the top of the left area there is the option 'Grouping', which lets you arrange and display the pictures according to specific criteria (e.g. 'Name', 'Year', 'Ascending', 'Descending').
Please note: Photo prints, posters and photo gifts cannot be ordered together with photo calendars and photobooks, as these items are manufactured and shipped from different locations.
Selecting pictures
There are four ways of selecting pictures for developing. First, choose a folder on the left containing pictures. Then you can...
Use Drag & Drop
Drag&Drop means 'dragging it with the mouse and releasing it somewhere'. To use this method, click on a picture, keep the mouse button pressed down, drag the mouse pointer to the 'Your photo prints' area and then release the
button.
Use double click
Double-click on a picture in the left-hand field to add it to the prints.
Right-click on Add folder to shopping basket'
Right-click on the folder you want to add to the shopping basket. Upon right-clicking, a small context menu will appear. Now click on Add folder to shopping basket and all pictures contained in this area will be added to 'Your photo prints'.
'Add photos' button
Highlight the pictures from the opened folder by keeping the [CTRL] key pressed and clicking with the mouse at the same time. After the desired pictures have been selected, release the mouse button and click below the left-hand area on the 'Add photos' button. The highlighted pictures will appear in 'Your photo prints' where you can edit and order them.
Setting quantity, format and paper type
Next to the added picture there is a field for indicating the quantity and format in which the corresponding picture is to be developed. You can set the quantity with the small arrow keys. In the 'Format' field, click on the arrow button to display the available formats. Then click on the desired format to assign it to the picture.
Setting quantities and formats for all pictures
Above 'Your photo prints' you can find the 'For all photo prints' function. With this you can assign the same quantity and same format to all the selected pictures. Make your choice and click on 'OK' to apply the changes.
Setting different formats for one picture
On the right, next to any picture in the field 'Your photo prints' there is a + button. Click on the button to duplicate a picture in 'Your photo prints'. You can then make a new choice for the quantity and format for the duplicated picture and thus order any number of pictures in different formats.
Paper type
Under 'Your photo prints' you can set the paper type for your pictures - you can choose between 'glossy' and 'matt'. Please note: Poster are printed on glossy paper only.
Warning notes Depending on the properties of your picture, a warning message may appear on the picture in the 'Your photo prints' field:
Picture does not match the print format
The available print format has a 2:3 aspect ratio, which would be, for example, 10 x 15 cm. Most digital cameras take photos however in 3:4 format, therefore, for example, 1200 x 1600 pixels. If your picture does not match the print format, there will be white borders on the print, or it will be cropped. To avoid this, and to use the full area of the print, you can fit your picture to the format of the print. To do this, click on the scissor icon. This takes you to picture editing where you can crop your picture to make it suitable.
Satisfactory picture quality
The quality does not reach the highest demands, but you will achieve satisfactory printing results. Please also see the information on picture quality. As a general rule: The larger the desired print format is, the higher the resolution of the picture must be.
Critical or unsatisfactory picture quality
There will be visible quality loss in the finished pictures. Please also see the information on picture quality. As a general rule:
The larger the desired print format is, the higher the resolution of the picture must be.
Prints Wizard The Prints Wizard function will help you resolve problems with the resolution and/or the formats when ordering prints and posters.
The Prints Wizard analyses the current resolution and the source format of your pictures in order to detect possible problems which will then be listed. Furthermore, it will list all available solutions in a descending order.
As soon as the application notices a possible problem with a print it will be marked with a yellow warning triangle.
When a picture is marked with the warning triangle you will be able to open the Prints Wizard by clicking the warning triangle with the left mouse button. The Prints Wizard opens in a new window and will offer you several tools for the improvement of your faulty pictures. In the thumbnail view you will find all faulty pictures from your shopping cart which you can edit via the buttons ‘previous’ and ‘next’ or by clicking onto the respective picture. By making editing possible in just one single step for a faulty picture the Prints Wizard saves you several procedures and enables the editing of all faulty pictures in one go.
The Prints Wizard divides the possible problems into two categories (format options and quality options), which you will find on the right and respectively on the left side of the picture you wish to edit. Every tool offers you further descriptions which will be shown at the link ‘help for this subject’.
Select the desired format or quality option by activating the corresponding button with a single click. When selecting please also consider the option recommended for your picture by the Prints Wizard which will be marked with the word ‘(recommended)’.
Format Options
With these tools you can adapt your pictures to the print format. Depending on the original picture there are three different format options at your disposition:
Select ‘adapt picture to format’ in order to adapt your picture to the chosen format. Please note that the choice of this option and depending on the original format of the picture this might lead to marginal parts being cut off during the production process.
Select ‘keep white margins’, in order to have your entire picture on the print. Please note that the choice of this option will lead to prints with white borders. These borders are due to the fact that the original picture sizes and the desired print format do not correspond.
The option ‘crop’ offers you the possibility to decide by yourself which part of the picture will be seen on the print. For selecting the area please move the ‘selection box’ using your arrow keys or your mouse to the desired position. The highlighted area will be seen on the print.
In order to obtain further information please use ‘help for this subject’ in the category format options.
Quality Options
By means of these tools you will be shown whether the resolution of your pictures is sufficient for the selected format. Should this not be the case you will be offered other possibilities for ordering prints which will still meet your high demands on quality.
The option ‘apply smaller format’ is activated when your picture does not possess a good enough resolution for the originally chosen format. The PrintsWizard will allot your picture to the format which corresponds best to the resolution of your picture while taking into account your original choice.
Select the option ‘keep resolution’ if you want to keep the originally chosen format. Please note: should you keep the original choice of format in spite of the warning your print might suffer quality losses.
In order to obtain further information please use ‘help for this option’ in the category quality options.
In case you do not like the edited version of your picture or if you want to undo editing steps simply click onto the button ‘reset all’. This will reset your picture into its original state.
As soon as you have finished editing your picture you can click on the button ‘apply solution’ in order to accept the changes. In case there are more pictures that you want to change exactly like the one before all you have to do is tick the box ′apply solution for all similar pictures’ with a mouse click before selecting ‘apply solution’. All pictures with the same problem will be changed in one step. This allows you to save a great amount of time during the correction of your pictures/prints.
Removing prints from the 'Your photo prints' area
On the right, next to any picture in the field 'Your photo prints' there is a - button. Click on the button to remove a picture from the right-hand area so it won't be ordered.
Saving pictures in Online album
You can enable this function within the 'Your photo prints' area. Once enabled, all pictures from your order will also be transferred into an online photobooks cost-free. You can then visit this website to view your pictures and to use additional functions:Viewing the Online Album
Next to the 'Online Album' option there is a link 'Go to online album'. Click onto the link to open a website where you can view your album online.
Continuing the order process
When you have all the prints ready and would like to conclude your order, click below right on the button 'Order'. This will take you to the shopping basket overview. Check that everything is correct. You can now set the order and payment methods and continue with the ordering process. Please also see the shopping basket overview information.
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